Welcome to Constipe!
We strive to provide prompt and secure delivery for all your purchases. Please take a moment to review our Shipping Policy for details regarding the processing, shipping, and tracking of your orders.
Shipping Carriers
We partner with trusted carriers such as USPS, DHL, EMS, and local postal services to ensure your orders are delivered safely and efficiently.
Order Processing
Orders are processed only after payment is confirmed. Processing takes place on business days (Monday through Friday, Eastern Standard Time) and excludes the following holidays:
- New Year’s Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Estimated Delivery Times
Delivery times vary based on location. While we collaborate closely with our logistics partners to provide accurate estimates, these are not guaranteed. For orders within the continental United States, typical delivery occurs within 4-9 business days. You will receive a tracking number via email once your order has shipped.
Delivery Times and Shipping Fees
| Service | Handling Time | Transit Time | Cost | Fulfillment Days |
|---|---|---|---|---|
| Standard Delivery | 1-3 business days | 5-7 business days | $6.99 | Monday-Friday |
| Fast Delivery | 1-2 business days | 3-4 business days | $14.99 | Monday-Friday |
- Order Cutoff Time: Orders placed after 5:00 PM (GMT-05:00, EST) will be processed the next business day.
- Delivery Time Formula: Handling Time + Transit Time
- Tracking Details: Once shipped, tracking information will be emailed to you. If the email isn’t visible, check your spam folder.
Customer Support
We are dedicated to providing a seamless shopping experience. If you have any questions or concerns, feel free to reach out:
- Email: support@constipe.com
- Address: 13505 Ensign Point Ln, Draper, UT 84020, United States of America
Personalized Orders
For customized or modified orders, additional time may be required depending on the complexity of the request.
Order Tracking
You will receive a confirmation email after placing your order. Processing typically takes 1-3 business days, after which tracking details will be provided. Please note that it may take 3-7 days for tracking updates to appear in the carrier’s system. Contact us if your order exceeds the estimated arrival timeframe.
Shipping Restrictions
We currently do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- International locations
Incorrect Address
Please ensure all shipping information is accurate at the time of checkout. Delays may occur due to incorrect or incomplete details.
- We are not responsible for orders shipped to incorrect addresses or returned to us. Returned orders will be disposed of by our shipping partners.
- Re-shipping fees will apply to resend items.
- Note: We are not liable for loss, theft, or damage if you request redirection of your package through the carrier.